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At Ashworth Bedding, our products are warrantied against any manufacturer defects within 14 days of purchase. We do not accept exchanges or returns. All pillows are FINAL SALE.
Is PILLING a manufacturing defect?
No. It is important to note that pilling is not a fabric defect and as such is not considered a warranty issue. Pilling is a normal occurrence caused by every day wear and tear, and does not affect the durability or functionality of the fabric.
Please message your Ashworth Bedding Representative to initiate a warranty claim. Your representative will decide whether your defective items will need to be returned at customers expense.
Attention: Warranty Department
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